Support

How can we help?

Find answers to common questions below, or reach out directly — we're a small team and we read every email.

Direct support
Get in touch
We typically respond within 24 hours.
For urgent issues, include your device type and iOS version.
✉  support@steadystake.app
Frequently asked questions
Getting started
SteadyStake helps you build the habit of investing consistently. You set a reminder schedule (weekly, fortnightly, or monthly), get notified when it's time to invest, execute the trade yourself in your brokerage app, then come back and log it. We never connect to your brokerage or touch your money — we just help you stay disciplined.
No. You can use SteadyStake in device-only mode without an account. Creating a free account enables cloud sync across devices and protects your data if you lose or replace your phone.
Yes — the free plan lets you track up to 3 stocks with full reminder functionality. A Pro plan is planned for users who want to track more holdings and access advanced features. We'll announce pricing before launch.
Reminders & Investing
No, never. SteadyStake does not connect to any brokerage, exchange, or financial institution. All trades are placed by you, in your own brokerage app. We remind you when it's time — the rest is entirely in your hands.
All of them. Because SteadyStake doesn't connect to any brokerage, it works alongside any platform you already use — CommSec, SelfWealth, Superhero, Stake, eToro, Tiger Brokers, or any other. You invest where you want, we help you remember to do it.
Your streak pauses, not resets. We believe discipline is about the long game, not perfection. Miss a week, skip a reminder — your progress is preserved. You can resume your streak on your next scheduled investment.
SteadyStake supports stocks and ETFs listed on the ASX (Australia), NYSE and NASDAQ (US), SGX (Singapore), TWSE (Taiwan), and major crypto assets including Bitcoin. Market data is sourced from Yahoo Finance and updated end-of-day.
Garden & Gamification
Each stock holding is a unique plant. It grows through 5 stages based on your purchase count and total invested. The more consistently you invest, the faster your plant grows — and the more Wealth Tree skins and scene backgrounds you unlock.
The Wealth Tree represents your total portfolio health. As your portfolio grows, you unlock new tree species (Classic Oak, Pine Forest, Tropical Palm, Crystal, Golden Mythic) and animated scene backgrounds. It's a visual celebration of your overall investing discipline.
Account & Data
You can request account deletion at any time by emailing support@steadystake.app. We'll delete all your personal data within 30 days. You can also delete the app and your local data will be removed immediately.
Yes. Your data is encrypted in transit and at rest using Firebase (Google Cloud). We never sell your data to third parties. Since SteadyStake doesn't hold any financial account credentials, there's no risk of brokerage account exposure. Read our full Privacy Policy for details.
Check that notifications are enabled for SteadyStake in iOS Settings → Notifications → SteadyStake. Also ensure Do Not Disturb or Focus modes aren't blocking alerts. If you've recently reinstalled the app, open it once to re-register your notification token. Still not working? Email us with your device model and iOS version.